At Rossware, we believe the more, and more accurate, information you possess, the better equipped you are to make an optimum decision for the benefit of your business and family.  For that reason, we strive on this website to give you the best information possible.  

In particular, we believe a comparison of features -- between competing systems and ours -- can be very useful.  We have tried to make these comparisons as accurate (and fair to actual differences) as possible.  Sincerely, we have not tried to make them one-sided (in fact, we tried to avoid that). 

Though ServiceDesk is currently used in several industries, the predominant ones are appliance and electronics service.  At this time, we have two major competitors in the first industry, and one-only in the second.  We have comparison charts for each context.   

Comparison with Swiftlink and Logiserv

Comparison with CDA