Generally, you should connect using mechanisms built within our applications. However, if for any reason it is more convenient, you may connect using mechanisms here.
If you're already on the phone with us, enter the six-digit code provided by your technician:
Otherwise, you may self-initiate by filling in these boxes, and then click to connect:
In either case, you'll need to "run" (aka "open") a small plugin. Depending on which web-browser you are using, you may be directly offered an opportunity to run it, or it may simply download for you, and you'll need to find it in your browser's downloads list, then choose to open it from there. Please accept all prompts as offered during the connection process.